Research & Reports
Survey Results: Do Service Providers Still Provide A Service?
Did you know that the top three challenges facing payroll professionals when it comes to their payroll provider are:
- Level of service
- Response time to queries
- Lack of integrations
When these are not delivered on, we can clearly see the impact of poor service levels on global payroll. As we all strive to deliver a right pay, right day promise, we know that having a payroll provider that knows what it takes to support their customer base is hugely important.